Politique d'expédition

Shipping & Delivery Information
 
Please allow between 24-48 hours to verify your payment prior to processing your order.

 

Covid-19 update : Due to the current status of the global pandemic, all orders have an extended delivery time frame than normal.

This means we aim to process and deliver hair related orders between 5-10 business days, after your order has been confirmed (Excluding weekends&bank holidays)

We aim to process and deliver pre-order related orders take between 15-28 business days, after your order has been confirmed (Excluding weekends&bank holidays)

We aim to process and deliver lashes/ accessories related orders between 2-7 business days after your order has been confirmed (Excluding weekends & bank holidays)

Please note processing/delivery time frames above are predicted estimates, further delays may be expected.

We are working extremely hard to ensure all orders are received on time. 

Thank you for your patience.

DELIVERY FEES:

FREE UK delivery, orders £35.00 + (5-10 business days)

Standard UK delivery : £3.99 (2-7 business days)

First class UK delivery : £5.99 (1-2 business days)

FREE premium international delivery, orders £200 + (5-10 business days)

 Standard international delivery: £6.99 (7-14 business days)

Premium international delivery £11.99 (5-10 business days

 Additional delivery options available at check out.

Once your order has been shipped, you will receive an automatic confirmation email, confirming your tracking number for the allocated courier service

To provide security to your products, all orders require a signature upon delivery. If you’re unable to sign for your delivery, your item will be delivered at your local depot awaiting your collection. With the tracking number provided, you can manage the delivery of your order prior to its arrival via the courier details provided in the shipping confirmation email.

We are not liable for misspelled/incomplete address’s that result to lost, delayed or stolen items, please contact the courier directly, if you experience any issues with the delivery of your order.

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