FAQ's
I want to cancel my order?:
We do not grant cancellations once a product has been purchased.
How long until I receive my order?:
Refer to the delivery information page on the bottom left hand corner of the home page.
When will I receive tracking number?:
As soon as your order has been shipped, you will recieve an confirmation email providing full details on how to track your order, including the name of your delivery courier.
I ordered the wrong product, can I change it?:
Unfortunately once an order has been placed, no amendments can be made.
I've receive my order and I dislike the product, can i exchange it?:
Due to the nature of our products we do not offer refunds/exchanges, please refer to our refunds policy page for more details.
If you have any further questions, please email the team directly on:
fulanifactoryinfo@gmail.com
Please allow between 24-48 hours for a response.